Threats

Keep your web store, brand and customers safe from sneaker bots

Stop automated scalper bots from seizing high-value goods before legitimate users, keeping your brand and bottom line safe – all without affecting genuine customers.

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  • 70%

    of checkout page traffic is scalper bots

  • 1 million

    PS5 consoles snatched in 6 hours

  • $142 million

    gross profit made by PS5 scalpers

How we stop scalper bots:

  • Multiple detection methods  icon

    Multiple detection methods


    We use numerous models to identify scalper bots hiding on your site. Are they human? Are they continually scraping data? Are their visits coordinated?

  • Catch scrapers in the act  icon

    Catch scrapers in the act


    Scalpers will deploy scrapers to recon your website for high-value items to scalp. We’ll scan for this behavior and block in real-time.

  • Learn for next time  icon

    Learn for next time


    When we block the scalper bot, Netacea summarizes what’s happened in Attack Profile. Learn how our solution performed, where the incident originated, and more.

Why Netacea?

Netacea is perfectly placed to nullify the impact scalper bots are having on your web store, your brand, and your customers. This is thanks to our technical excellence, as well as always putting your needs first.

  • Recognized by leading analysts  icon

    Recognized by leading analysts


    Forrester recognized our technology in their latest Wave, giving us top marks in the bot detection category – ensuring you’ll always detect and stop evolving threats.

  • Cutting-edge bot detection icon

    Cutting-edge bot detection


    Machine learning models, Active Threat Database and human expertise combine to keep your business ahead of scalpers, prioritize uptime, and secure all endpoints.

  • One solution for all attack surfaces icon

    One solution for all attack surfaces


    Secure your APIs, websites, and mobile apps with a single product, offering zero-day protection from loyalty point fraud and gift card abuse.

Why are scalper bots problematic?

Scalpers are the bane of frustrated shoppers, and your customers want rid of them. Lost revenue, reputational damage, and outages across your website are just three main issues wreaked by scalper bots.

Damage to your brand

Customers hate trying to snap up hot items only to find them immediately sold out after an impossibly small amount of time on sale.

This is thanks to automated sneaker bots working at large volumes, and the result is customers taking their money - and their loyalty - elsewhere.

Damage to your brand

Downtime costs you dearly

Sneaker bots often cause large volumes of traffic. This can result in downtime for a website that’s not accustomed to heavy loads of site visitors, frustrating customers and impacting bottom line.

Downtime costs you dearly

Tension with suppliers

Having large volumes of stock plundered by sneaker bots can strain relationships with your suppliers, resulting in early termination of agreements or the need to agree less favorable terms.

Tension with suppliers

Resources

Latest Scalper Bot Resources

Learn how much bot attacks cost your business

Use our bot calculator to quantify how much automated attacks are costing your business in revenue and infrastructure costs.

Learn more

Trusted by enterprises to stop scalper bots

  • 5 Stars

    "My world is much quieter now!"

    "From having regular security incidents to nothing really happening is great. Looking at the mitigation graphs, lots happening, nothing getting through!"

    Internal Consultant, Telecommunications,
  • 5 Stars

    "Excellent product, great team"

    "Amazing bot detection and mitigation capabilities with a very low rate of false positives. Great customer service and support team."

    Administrator, Information Technology and Communications,
  • 5 Stars

    "Excellent company - real experts"

    "Excellent company - real experts in their field. We have successfully blocked scraping bots - reducing website load and preventing downtime"

    Head of SRE UK,
  • 4.5 Stars

    "Great supplier, very talented"

    "The professionalism of the team and company as a whole in delivers an excellent service for us, not only day to day, but on our key events."

    Consultant, Retail,
  • 4.5 Stars

    "Great product and great service"

    "Our on-call engineers can now rest easier at night knowing that automated and proactive threat blocking from Netacea is taking action in near real-time against numerous attacks."

    Administrator in Financial Services,

Frequently Asked Questions

Find out more about scalper bots

  • How do scalper bots work?

    Scalper bots, or sneaker bots, continually monitor eCommerce sites for in-demand stock. The moment the stock becomes available, the bot adds it to their cart and heads to the checkout. Bot operators run these bots on specialist 'sneaker' servers and devices, using proxies to mask their identities and circumvent 'one per customer' conditions.

  • Who is targeted by sneaker bots?

    Sneaker bots target goods and services that are in high demand and/or limited supply. Sneaker bots have been known to target:

    • Ticketing and events: Scalper bots target high profile sports and music events. These sought-after tickets are resold by touts at a significant mark-up that is often beyond the reach of the fans.
    • Brands and retailers: Limited-edition products such as PlayStation 5 consoles, graphics cards, and fashion items are targeted by sneaker bots and scalpers, to be resold for a profit.
    • NFTs: Bots are used to skew NFT prices, allowing buyers artificially influence demand levels and swoop in to snap up valuable digital assets automatically.
  • How to detect and stop scalper bots?

    Although sneaker bots aren’t illegal, as more retailers become aware of the problem, they are introducing terms within their website’s terms and conditions to prohibit automated bot activity and prioritize the real users. However, this is unlikely to discourage the determined bot operator when large sums of money are at stake.

    Detecting and stopping the bots in their tracks is vital. Netacea Bot Management solves the complex problem of sneaker bots in a scalable, agile and intelligent way, across websites, mobile apps and APIs.

    Our technology monitors all site visits to a specified path and analyses them in context relative to each of the visitors to the enterprise estate. The technology automatically learns from the business’ web estate according to the specified priorities and threats it faces. This allows us to provide you with actionable intelligence, when you need it, so that you’re empowered to make smarter decisions about your traffic.

    Learn more...

Schedule Your Demo

Put the brakes on scalper bots with Netacea

Book a conversation with one of our experts to talk about sneaker bots, so we can show you how straightforward dealing with them can be.

  • Agentless bot mitigation
  • Painless integration
  • Zero-day protection
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