The Governance Gap – Why Your Platform Policies Were Not Written for AI Agents

The Governance Gap – Why Your Platform Policies Were Not Written for AI Agents.
More than half of all web traffic is now non-human. AI agents are browsing, transacting and extracting data from your platform at scale. Your terms of service, access controls and fraud rules were designed for people. They do not account for autonomous agents operating at speed across multiple sessions on behalf of legitimate consumers.
Not all of that automation is harmful. Some of it drives revenue. Some of it erodes it. Most businesses cannot tell the difference.
This executive briefing sets out where the governance gap sits, why the distinction between beneficial and extractive automation matters commercially, and what a deliberate response looks like. It covers the emerging standards (Visa TAP, Google AP2, MCP) and introduces the Agent Trust governance layer.
Built for digital, fraud, product and security stakeholders.
Download the report here.


