Stop Bots Degrading eCommerce Customer Experience

Protect inventories from automated hoarding. Defend customers from account hijacking and fraud. Get eCommerce fraud prevention across websites, mobile apps and APIs.

Card reader

84%

reduction in API traffic for big box retailer

£21M

saved annually by stopping fraud for global retailer

22x

more bots blocked than Akamai Bot Manager for fashion retailer

Top Retail Threats Stopped Before They Impact Customers

Agentless Integration

Achieve zero latency analysis of threats across web, mobile and APIs with a single, agentless integration doing the work of numerous legacy solutions.

Malicious Intent Detection Engine

Powerful AI continually enriched by large datasets stops bots prior to execution. 33x better performance than competitors. Negligible false positive rates.

Active Attack Insights

Track, triage and mitigate automated attacks in real time with granular data to protect high-profile online events. Prevent attacks in advance with specialist threat intelligence.

High Traffic Online Brands Struggle to Prevent the Impact of Bots on Customers

Legacy controls fail to automatically detect a growing volume of increasingly sophisticated bots across Websites, Mobile Apps and APIs. Security teams are trapped between overly restrictive measures which impact CX, or allowing attacks.

  1. Existing Controls Add Friction

    Increasingly tough CAPTCHA challenges, overzealous blocking and slowed page load times frustrate customers, impacting conversion rates, lifetime customer value and overall revenue.
  2. Suppliers Demand Better Bot Defenses

    Inadequate defenses against scalpers is unacceptable to supplier and promoters, who may cut off retailer access to future inventory to protect their brands.
  3. Attacks are Growing in Sophistication

    Financially motivated attackers used advanced automation to drain profits from retailers in a wide variety of ways, quickly developing bypasses to existing protection.
netacea vs akamai graph

Global Fashion Retailer Detects 22x More Bots Using Netacea Compared to Akamai Bot Manager

Netacea detects significantly more malicious activity than Akamai Bot Manager in isolation. We detected an additional 66 million scalper bots on a fashion retail website using Akamai’s bundle bot solution.

American Big Box Retailer Cuts API Abuse by 84%, Eliminating Billions of Malicious Requests Daily

Netacea reduced daily requests to a major retailer’s API by 84% (over 10 billion requests) within weeks of implementation. Mitigating bot attacks to their APIs has protected the retailer against content and price scraping, and scalper bots, as well as reducing infrastructure requirements.

Tackle Automated Threats Your ecommerce Business Faces Every Day

Scalper Bots

Maintain the integrity of online sales and ensure goods go to real customers.
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Account Takeover

Stop malicious actors from seizing control of customer accounts.
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Carding Fraud

Detect and block automated card cracking, carding and enumeration attacks.
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Web Scraping

Identify and stop web scrapers that compromise your website.
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Explore Retail & eCommerce Resources

ecommerce managers bot guide
Blog
Netacea
|
28/11/23

The eCommerce Manager’s Guide to Bot Protection

What do eCommerce Managers need to know about bots? Find out how bots can harm your eCommerce operations in the eCommerce Manager’s guide to bot protection.
Shopping trolley
Blog
Netacea
|
14/02/24

How Freebie Bots Turn Scalping on its Head to Rip Off Retailers

Freebie bots rapidly drain retail revenue, flipping scalper bot tactics to exploit discounts and pricing errors. Find out how they work and how to stop them.
How Do Sneaker Bots Work?
Blog
Netacea
|
14/06/19

How Do Sneaker Bots Work?

Sneaker bots are one of the biggest problems facing retailers today – but what are sneaker bots and how do they work? Find out all about sneaker bots here.

Block Bots Effortlessly with Netacea

Demo Netacea and see how our bot protection software autonomously prevents the most sophisticated and dynamic automated attacks across websites, apps and APIs.
  • Agentless, self managing spots up to 33x more threats
  • Automated, trusted defensive AI. Real-time detection and response
  • Invisible to attackers. Operates at the edge, deters persistent threats
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