The Changing Face of Fraud: Malicious Intent Gets Organized

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Cyberfraud in Retail

According to Gartner, over $48bn was lost to online fraud in retail in 2023. But this doesn’t factor in losses from outside of the digital customer journey where postpayment fraud and refund fraud are beginning to weigh heavily on the bottom line. This field guide, written by threat researchers who have infiltrated some of the most prevalent organized crime gangs in the world, goes into detail on the different methodologies and success rates used to defraud retail brands, including data points from the criminal ecosystem. We also track the supply and demand for stolen digital products like gift cards and accounts containing a financial balance. Use this field guide to learn:

How to identify and understand business logic attacks using the open source BLADE Framework methodology.
Which digital journey and offline insider fraud techniques are being used against retailers.
How cybersecurity and fraud teams can work together to mitigate cyberfraud.
How to stop sophisticated bots carrying out automated fraud against your brand.

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500m – 750m USD

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Head of e-commerce Retail