Retail Under Attack: How Cyberfraud Became Big Business – Key Report Highlights

Netacea threat researchers monitor professional criminals every day on underground marketplaces, but it’s clear that retail fraud techniques are no longer hidden in the shadows – they are being openly shared and discussed, and widely promoted online.

As a result, we are seeing a cultural shift where fraudulent behavior is not only visible but, alarmingly, considered acceptable by a significant portion of the public.

This webinar provides an essential briefing for fraud and security leaders, drawing from Netacea’s groundbreaking Cyberfraud in Retail 2025 report and consumer survey of public attitudes to retail cyberfraud.

We look at how 1 in 4 consumers have been tempted by ‘refund hacks’ promoted on social media, and how a staggering 18% of consumers personally know a corrupt insider, using their access to retail fulfillment systems for personal gain.

Learn how Fraud-as-a-Service, the normalisation of casual fraud among younger consumers, and dangerous insider threats are reshaping the risk landscape.

We’ll share exclusive insights from marketplace analysis, consumer survey data, and real-world fraud typologies to reveal the full scale of today’s threats.

Join Netacea’s threat intelligence experts to discover how leading retailers can leverage proactive intelligence strategies to defend against increasingly complex cyber fraud.

Key Takeaways:

• Fraud has transformed into a highly organized enterprise fueled by professional criminal networks and normalized among younger, digitally savvy consumers.
• Consumer surveys reveal a growing acceptance of casual fraud.
  Organised crime groups actively use mainstream social media to recruit insiders and advertise Fraud-as-a-Service offerings.
• Dark marketplace analysis indicates a surge in stolen accounts, manipulated returns, and sophisticated refund fraud methods targeting major retail brands.
• To effectively combat evolving threats, retailers must integrate proactive fraud intelligence and cyber-defence strategies, bridging cybersecurity and anti-fraud teams