What is SOC 2 Type 2 and Why is it Important?
Published: 06/07/2023

What is SOC 2 Type 2 and Why is it Important?

  • Alex McConnell, Cybersecurity Content Specialist

3 minutes read

Netacea is proud to announce that six months on from completing SOC 2 Type 1 compliance, we can now confirm SOC 2 Type 2 compliance as well, further demonstrating our commitment to data security and protecting our customers.

What is SOC 2 and why is it important?

SOC 2 (Systems and Organization Controls 2) is an external report on a service organization’s controls for managing customer data in line with standards set by the American Institute of CPAs (AICPA).

Netacea underwent a third-party audit with an accredited external firm to evaluate our infrastructure, software, processes, and policies for managing customer data based on four trust service principles, all of which we see as essential to delivering safe cybersecurity services:

  • Security
  • Availability
  • Confidentiality
  • Privacy

The audit examined our organization holistically to scrutinize all our processes and controls in depth. Within this scope, the report details our processes for security policies, vulnerability, risk, change management and the software development lifecycle; as well as our security incident response management, access controls, data backup and disaster recovery strategies, system monitoring, and encryption protocols.

Why is SOC 2 compliance imperative for Netacea?

Our mission at Netacea is to defend our clients against malicious traffic, such as bots carrying out attacks like web scrapingcredential stuffing, fake account creation and scalping. To deliver the most accurate results in the bot management space, we analyze every single request made to our clients’ servers, meaning we process and store trillions of requests annually.

While we never store any personally identifiable information about visitors to our customers’ web estates, they rightly want to be assured that any data we collect from them or on their behalf is handled properly and always kept secure.

The security of customer data is something we consider to be the upmost priority at Netacea. Working closely with clients to best serve their business needs means building trust. Obtaining SOC 2 Type 2 compliance is a validation of our security strategy and program of work and assures our customers that the security, availability, confidentiality, and privacy of their data is protected.

SOC 2 Type 1 vs SOC 2 Type 2

Achieving SOC 2 Type 2 compliance builds on our SOC 2 Type 1 accreditation achieved last year – but what’s the difference, and why did we aim for Type 2 on top of achieving Type 1?

Whilst SOC 2 Type 1 assesses a business’s data security practices, operations and processes for a given point in time, SOC 2 Type 2 goes further by assessing these factors over a prolonged period.

This allows the audit to measure the effectiveness of the systems put in place, as well as whether they are designed to meet relevant trust principles. SOC 2 Type 2 evidences how data security is managed on top of how processes have been set up and considered – Think of it as an assessment of the plan in action.

Also in line with last year’s SOC Type 1 audit, this report went into detail on our processes for our software development lifecycle, vulnerability, risk, change management and security policies, plus our encryption protocols, security incident response management, disaster recovery strategies, access controls, data backup, and system monitoring.

An achievement to be proud of

“We’re extremely pleased to have passed our SOC 2 Type 2 audit with flying colors,” said Andy Ash, Netacea CISO. “The audit process was completed without complication, which speaks to the hard work the whole team has put in to ensure the security of all of our data at all times, above and beyond the expected standards.”

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