Threat Report: Refund Fraud-as-a-Service

20/09/22

Article Contents

    Refund fraud is becoming increasingly detrimental to eCommerce stores. Last December, a man pleaded guilty to defrauding a retailer for more than $300,000 by performing refund fraud over the course of three years.

    With cybercrime’s continued shift to a service-driven economy, interested parties can outsource the process of refund fraud to groups of professional social engineers offering Refund-as-a-Service. This poses a significant challenge to retailers, as previously legitimate customers can enlist highly experienced fraudsters to perpetrate this fraud on their behalf, making it difficult to identify fraudulent activity.

    Our team of threat researchers have used cyber threat intelligence techniques to infiltrate deep into the rapidly maturing Refund-as-a-Service ecosystem.

    In this report, you’ll learn:

    • The current structure of the underground Refund-as-a-Service market
    • The changing tactics and methods used by adversarial groups to perform refund fraud
    • How threat intelligence and fraud teams can work collaboratively to effectively combat refund fraud

    Block Bots Effortlessly with Netacea

    Book a demo and see how Netacea autonomously prevents sophisticated automated attacks.
    Book

    Related Research & Reports

    How Bots Attack Streaming Services
    Research & Reports
    24/07/24

    How Bots Attack Streaming Services

    Learn about the rise in streaming account theft. Discover criminal tactics and the steps streaming services need to take to protect their customers.
    age of offensive AI report from Netacea cover iamge
    Research & Reports
    24/04/24

    Cyber Security in the Age of Offensive AI

    Read analysis into the greatest challenges in incorporating defensive AI, with insights into the future of AI attacks from experts.
    death by a billion bots report from netacea front cover
    Research & Reports
    08/04/24

    Death By a Billion Bots

    Uncover the accumulating business cost of malicious automation in this report from Netacea, gleaned from a major industry survey.

    Block Bots Effortlessly with Netacea

    Demo Netacea and see how our bot protection software autonomously prevents the most sophisticated and dynamic automated attacks across websites, apps and APIs.
    • Agentless, self managing spots up to 33x more threats
    • Automated, trusted defensive AI. Real-time detection and response
    • Invisible to attackers. Operates at the edge, deters persistent threats

    Book a Demo

    Address(Required)
    Privacy Policy(Required)